Our History


The BUSY Group Ltd. (originally BUSY Inc.) was founded by President Martin Punch who set out to assist homeless youth on the Gold Coast. His initial vision to simply 'help' has expanded into a leading Queensland organisation with employees and sites in over 40 locations in Queensland, New South Wales, Victoria and Western Australia.

BUSY At Work was established in 1977 to deliver training and employment programs to homeless youth on the Gold Coast. BUSY stands for Backing Unemployed Southport/Surfers Youth and is a not-for-profit community association.

Known originally as BUSY Inc, BUSY’s breakthrough initiative was obtaining funding to run a program for young people under the Australian Government’s Community Youth Support Scheme (CYSS). BUSY was then chosen by the Australian Government to trial Job Club and successfully ran this service for a number of years. BUSY also delivered the SkillShare program for ten years.

In May 1998, BUSY successfully tendered for the Australian Government’s Apprenticeships Support Services and became known as BUSY At Work. Since then, BUSY At Work has provided Apprenticeship Support Services to more than 40,000 businesses across Queensland and is the longest serving provider in the state.

Wanting to get back to where it all began, BUSY At Work established a Community Services arm and looked at ways to again give back and reinvest in initiatives to help the disadvantaged. These initiatives included becoming a member of the Australian Government’s Indigenous Employment Panel in 2009 to provide pre-employment training, mentoring and job placement projects to Indigenous Australians. In addition to this project, in January 2010 BUSY At Work was successful in obtaining funding through the Queensland Government to run the Get Set For Work program to help disengaged young people into work or study. Today it is now known as the R U BUSY? program and is actively supporting Southport youth.

In April 2010 BUSY launched Busy Beat, a social enterprise centre in Ipswich through the Australian Government’s social inclusion programs. Busy Beat aimed to help socially excluded people re-engage with the labour market through a diverse network of businesses. It encompassed a cafe, catering services and training rooms.

Over the years BUSY At Work has expanded its role and reach to deliver a broader group of services to a larger section of the community. BUSY At Work has key service divisions in apprenticeship and traineeships, employment and workforce and community services.

In 2017, BUSY At Work merged with ON-Q Human Resources (ON-Q). Read more about the history of ON-Q Human Resources on their website.

Today, BUSY At Work has expanded its services well beyond Southport and Surfers Paradise but our commitment to helping Queensland communities remains unchanged.

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