FAQ

 

What's the difference between an apprenticeship and traineeship?

Usually an apprenticeship is for a trade based industry, such as electrical, building and construction, cooking, automotive, hairdressing and engineering. Traineeships cover industries that don’t require a trade certificate like business, retail, hospitality, IT, tourism and much more.

How long will I have my apprentice or trainee for?

A full time apprenticeship can take anywhere from 36 to 60 months and include qualifications from Certificate Level III to Certificate Level VI.

A full time traineeship generally takes between 12 and 60 months and covers qualifications from Certificate Level II to Certificate Level VI.

The certificates are awarded based on competency which means the sooner your apprentice or trainee learns the skills and knowledge, the sooner they finish. Experience gained via formal or informal training, work experience, prior learning and on-the-job skills all count towards their certificate.

How do I choose a qualification that suits my business?

There’s over 600 qualifications to choose from. BUSY At Work can tell you where to find the right information to help you make the right choice. At BUSY we can help you get the right information. Give us a call on 13 28 79 or go to the Queensland Training Information System, here you can search for information on apprenticeships and traineeships, preferred Registered Training Organisations (RTOs), supporting courses and qualifications available in Queensland. If you’re still unsure what the right apprenticeship or traineeship is for your business, you can also visit the myfuture website.

It really depends on the course, your industry and your business. There are minimum conditions for employers and employees across Australia. You can view these at www.fairwork.gov.au or call 13 13 94.

How much will it cost me?

The QLD Government may subsidise the training costs and the Australian Government offers a range of financial incentives. Eligibility criteria apply.

How do I choose a training provider?

Your training provider is responsible for developing the training plan, delivering the training, assessing achievements and issuing your employee with their qualification when finished. It’s important that you and your employee choose the right one for you both. The provider can either be a public provider (TAFE) or a private organisation with accreditation. BUSY At Work consultants can provide you with a list of Registered Training Organisations (RTOs) offering your qualification. Some providers are funded by the government which means they can provide subsidised training. If you and your apprentice or trainee choose from a wider selection of unfunded providers, the training will be delivered on a fee-for-service basis.

Make sure you and your apprentice or trainee think about the following when choosing a training provider:

  • How much input will you and your employee have into the course?
  • Ask how and when the training will take place and when will it be assessed?
  • How often will your provider visit you both at work and provide feedback?
  • What other assistance can they provide?
  • What is the cost?

When should I contact BUSY At Work?

You can contact BUSY At Work at any time. Our specialised apprenticeship consultants give you the most up-to-date advice on all types of questions you may have leading up to or during the time you have an apprentice or trainee.

Give us a call if you:

  • Don’t know what qualification would suit your business.
  • Are ready to sign up an apprentice or trainee.
  • Want to amend or cancel your apprentice’s or trainee’s training contract.
  • Have questions concerning financial incentives or the apprenticeship process in general.

What happens when my apprentice or trainee is ready to complete?

Contact your training provider if your apprentice or trainee is ready to complete their qualification. Your apprentice or trainee can complete when you, the apprentice and the training provider all agree that required competencies have been reached.

THE BUSY GROUP LTD trading as BUSY At Work is a service provider contracted by the Australian Government as represented by the Department of Education and Training to provide support services to prospective and current employers and Australian Apprentices. THE BUSY GROUP LTD is one of a number of Network Providers in Queensland and Western Australia. This website does not represent the Australian Government, if you wish to access information about the Australian Apprenticeships, from the Australian Government you should access the Australian Apprenticeships website.

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