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Reporting to the Regional Manager you will be responsible for the promotion and delivery of the services of BUSY At Work’s Australian Apprenticeship Support Network by generating Australian Apprenticeships commencements through business development and account management activities.


  • Develop business relationships with Employers, Apprentices, Registered Training Organisations, Group Training Organisations, Schools, Job Network agencies and other stakeholders through the promotion of Australian Apprenticeship Support Network and identification of other business opportunities;
  • Promote the benefits of employing Australian Apprentices to key stakeholders and develop new business opportunities;
  • Co-ordinate the administration of apprenticeship and traineeship support services on behalf of employers and Australian Apprentices;
  • Provide up-to-date accurate information on apprenticeship and traineeship options to employers, apprentices, trainees and other key stakeholders.  Liaise with the Service Delivery Centre and other BUSY At Work employees when necessary to provide this information;
  • Implement business marketing and promotional strategies to achieve Key Performance Indicators (KPIs) and agreed business targets;
  • Analyse and report on market performance, trends and opportunities and propose strategies for improving the Australian Apprenticeship Support Network;
  • Contribute to the development of business and marketing plans for BUSY AT WORK;
  • Undertake contact visits to employers and apprentices/trainees where required;
  • Participate as a member of an extended service team in line with organisational values;


  • Capacity to undertake multi-skilling covering all elements of administrative and processing functions;
  • Good time management skills, including ability to manage priorities and meet deadlines within established timeframes;
  • Self-motivated with a demonstrated enthusiastic approach to day-to-day business operations;
  • Positive approach to a continual changing work environment;
  • Prior experience within an Australian Apprenticeship Support Network or other related vocational education and training (VET) organisation will be highly regarded;
  • Demonstrated ability to develop and maintain a client base through business development and account management to meet and conform to Key Performance Indicators;
  • Demonstrated ability to analyse the market and industry trends, identify business implications and act to sustain performance in the market place;
  • Demonstrated ability to interpret and apply complex guidelines, administrative procedures and processes.
  • Demonstrated ability in sales and marketing environment;
  • Ensure compliance with all legislative and regulatory requirements including Privacy, Equal Employment Opportunity, Sexual Harassment and Occupational Health and Safety;
  • Well-developed oral communication skills (including presentation, influencing and negotiation) and written communication skills (including the production of well-formatted business reports and documentation);
  • Demonstrated ability as a team player (including building constructive relationships with peers and collaborative problem solving);
  • Demonstrated high-level computer skills in particular the use of the Microsoft suite of programs;


  • Self-motivated with a demonstrated enthusiastic approach to day-to-day business operations;
  • Positive approach to a continual changing work environment;
  • Strong client focus and desire to be a part of a service organisation;
  • Ability to operate in a highly ethical manner in accordance with the Australian Apprenticeship Support Network contractual requirements, client expectations of high standards and BUSY’s high quality and performance oriented culture;
  • Desire to be part of a growing, high achieving, successful service organisation.


At BUSY At Work we value inclusiveness, excellence, resilience, integrity and innovation. These values are entrenched in the work we do and how we conduct our business.

We want to work with people who are passionate about creating long term sustainable employment opportunities for jobseekers.

BUSY is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.


Our preferred method of application is on Seek.
For further information, please contact
Please do not apply directly to the recruitment email address.

BUSY At Work is an Equal Opportunity Employer and welcomes diversity in the workforce.
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