Get to Know Us


Our Commitment

We want to place the right people in the right roles. It’s as simple as that. We will work not just for you, but with you.

We will provide you with a customised solution that suits your needs. We will ask you what matters to you and your organisation. We will confirm skills and qualifications with our candidates and we will ask them what matters to them – where they want to go with their individual career goals.

As a not-for-profit organisation, profits from The BUSY Group’s services directly support community initiatives.

These initiatives comprise of various special projects which aim to support socially disadvantaged individuals overcome barriers in engaging with the community, gaining training opportunities and eventually taking the step to gaining employment.

Our History

BUSY At Work established in 1977 with the simple aim to deliver training and employment programs to homeless youth on the Gold Coast. BUSY stands for Backing Unemployed Southport Youth and was founded by our President Martin Punch who set out to deliver this aim by obtaining funding from the Australian Government to run a community youth support program.

A little over twenty years later in 1998, BUSY successfully tendered for the Australian Government’s Apprenticeships Support Services and from then on became known as BUSY At Work. BUSY At Work has remained a not-for-profit association with the same values that have guided our decisions and our behaviour for 40 years. Over this time, we have provided Apprenticeship Support Services to more than 40,000 businesses across Queensland and are the longest serving provider of Apprenticeship Support Services in the state.

In 2017, BUSY At Work merged with ON-Q Disability Services (now known as BUSY Ability). BUSY Ability have been supporting people with a disability for over 30 years. Their experience and knowledge within the disability employment sector is an invaluable asset and together we are able to place more people into jobs across a larger footprint.

In 2019, Skill360 became a part of The BUSY Group. Skill360 is based in Cairns and offers a Group Training Organisation, Registered Training Organisation and a range of recruitment and employment programs connecting jobseekers and businesses in Far North Queensland. Skill360 continues to be driven by its purpose of creating better futures for job seekers and communities in the regions we operate in.

Also in 2019 The BUSY Group opened the first BUSY Schools campus in Cairns and in 2021 has opened a second campus in Shailer Park, Queensland. BUSY Schools offers an alternative for Year 11 and 12 students who are struggling with mainstream education.

The BUSY Group employs approximately 500 people across over 50 offices and are consistently looking at ways to reinvest in initiatives to support communities with skills training and employment opportunities.

Our vision is to have more people in jobs, more people learning new skills, and more communities exposed to positive change, in partnership with employers and industry.

– Really understand the employment and skills needs of employers, enterprise and Industry.
– Promote industry driven training, employment and workforce solutions to jobseekers, students, people seeking to upskill and ‘at risk’ members of our communities, with particular emphasis on youth.
– Develop a positive, highly motivated BUSY workforce to deliver sustainable employment and apprenticeships outcomes.
– Assist new and existing businesses to grow and prosper through effective employment, apprenticeships and workforce strategies.
– Create and maintain partnerships with industry groups, other providers and Government agencies

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Following the recent Queensland Health advice, a number of BUSY At Work offices will be temporarily closed in the Greater Brisbane Area from 5pm Monday the 29th March and will not reopen until after the Easter long weekend on Tuesday the 6th of April, 2021. Click here for list of offices affected. We will be taking calls until 8pm Thursday 1st  on 13 28 79 should you wish to speak with one of the team.

BUSY At Work

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