Get to Know Us


BUSY At Work started way back in 1977 with the simple aim to deliver training and employment programs to homeless youth on the Gold Coast. BUSY stands for Backing Unemployed Southport Youth and was founded by our President Martin Punch who set out to deliver this aim by obtaining funding from the Australian Government to run a community youth support program.

A little over twenty years later in 1998, BUSY successfully tendered for the Australian Government’s Apprenticeships Support Services and from then on became known as BUSY At Work. BUSY At Work has remained a not-for-profit association with the same values that have guided our decisions and our behaviour for 40 years. Over this time we have provided Apprenticeship Support Services to more than 40,000 businesses across Queensland and are the longest serving provider of Apprenticeship Support Services in the state.

In 2017, BUSY At Work merged with ON-Q Disability Services. ON-Q have been supporting people with a disability for over 30 years. Their experience and knowledge within the disability employment sector is an invaluable asset and together we are able to place more people into jobs across a larger footprint.

The BUSY Group employs approximately 320 people across 45 offices and are consistently looking at ways to reinvest in initiatives to support communities with skills training and employment opportunities.

Our Vision

Our vision is to have more people in jobs, more people learning new skills, and more communities exposed to positive change, in partnership with employers and industry.

Our Mission

Really understand the employment and skills needs of employers, enterprise and Industry.

Promote Industry driven training, employment and workforce solutions to jobseekers, students, people seeking to upskill and ‘at risk’ members of our communities, with particular emphasis on youth.

Develop a positive, highly motivated BUSY workforce to deliver sustainable employment and apprenticeships outcomes.

Assist new and existing businesses to grow and prosper through effective employment, apprenticeships and workforce strategies.

Create and maintain partnerships with industry groups, other providers and Government agencies

Our Values


People of all communities coming as one team for common goals


We always strive to exceed


Equipped to meet challenges and excel


We act with honesty and sincerity


Embracing new ideas
and technology to stay ahead of change

I am grateful to be able to work 24 hours a week

- Dylan Williams, BUSY At Work Hit the Road Participant

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