Business Manager

Our vision is to have more people in jobs, more people learning new skills, and more communities exposed to positive change, in partnership with employers and industry.
About BUSY Ability…
Not-for-profit disability employment services provider BUSY Ability operates across Northern NSW and South East Queensland, with offices from Coomera to the Sunshine Coast. Founded in 1988, BUSY Ability [formally ON-Q] is a not for profit company that enables people with disability to realise their full potential through participation in meaningful employment.
BUSY Ability are part of The BUSY Group, which presents 40 years as a community partner offering an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, NDIS, disability employment support, specialist schools and allied health services.
About the position…
The purpose of this position is to lead, manage and foster a supportive work environment with teams over multiple locations.  This role is a key player in the Ex-Offenders program across the Wide Bay/Sunshine Coast region, including Bundaberg, Maryborough, Gympie and Harvey Bay.
The role will ensure jobseekers, clients and stakeholders receive quality service provision, and will work with the Area Manager to ensure that BUSY Ability exceeds Government key performance indicators and contractual obligations.
In this role, you will:

  • Actively participate as a member of the senior leadership  team and leading the implementation of Employment Services, Ex-Offenders program strategies and activities in your region
  • Engage and lead a team
  • Manage the operations of service delivery and performance
  • Ensure the contractual requirements are achieved

 This is a full time fixed term opportunity until the 30th June 2025.
About you…
You will have the ability to lead and manage a team of high performing employment consultants and guide them to achieve optimum results when working with jobseekers. The Business Manager is tasked with fostering a supportive and encouraging culture to assist our consultants in building strong community networks and relationships to assist in the jobseeker journey toward employment opportunities.
You will be able to generate new and repeat business through the creation and fostering of relationships and lead the team to deliver performance expectations.  
With your proven track record of achieving performance targets (preferably within the Employment Services Sector), you will have exceptional time management skills with the ability to meet strict deadlines. As well as having previous experience in leading high performing teams with the ability to effectively communicate and provide clear direction in the achievement of KPI’s. Problem solving, resilience, a strong business acumen as well as the ability to form strong business relationships will be just some of the attributes that you hold. 
BUSY Benefits…

  • Competitive, above award salary
  • Generous Bonus incentive plans
  • Flexible and Hybrid work options
  • Training and Professional development commitment
  • Career progression and internal transfer opportunities
  • BUSY Benefits program
  • Employee Assistance Program
  • Tools of the trade to support your individual role
  • Not for Profit salary sacrifice

 If you would like to lead a specialist employment program in an innovative environment and your values align with ours, then we highly recommend you apply now.
How to express your interest…
Our preferred method of application is on The BUSY Ability website listed above. Candidate care is important to us, so you will hear from us at some stage in the process, either via phone or email.
This position involves working with children.  The appointment of successful applicants will be subject to satisfactory employment screening for child related employment.
BUSY Ability and NDIS are environments where all employees are fully COVID-19 vaccinated pursuant to the Queensland Health Directive.
The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.
The BUSY Group is an Organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles.

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Following the recent Queensland Health advice, a number of BUSY At Work offices will be temporarily closed in the Greater Brisbane Area from 5pm Monday the 29th March and will not reopen until after the Easter long weekend on Tuesday the 6th of April, 2021. Click here for list of offices affected. We will be taking calls until 8pm Thursday 1st  on 13 28 79 should you wish to speak with one of the team.

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