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5-star ratings for jobactive services

Australian Apprenticeship Support Network Services
Australian Apprenticeship Support Network Services

Despite the impacts that 2020 have had on us all, it is encouraging news for job seekers in Far North Queensland, Emerald and the Sunshine Coast that jobactive provider BUSY At Work, partnering with CoAct, has achieved a 5-star rating for 75% of its jobactive sites!

BUSY At Work, a part of the BUSY Group Ltd, received a 5-star rating for these regions: Smithfield, Mossman, Port Douglas, Gympie, Noosaville, Emerald.

The quarterly star ratings, publicly announced today for the most recent quarter, are delivered by the Australian Government Department of Employment, Skills and Training and assess jobactive providers throughout Australia on their ability to engage, place and retain job seekers into sustainable employment.

One of the job seekers recently placed into employment by the BUSY At Work/ CoAct jobactive team in the regional town of Emerald, was Daniel who had this to say: “Being told by previous organisations that I was not ready for work really affected my self esteem. When I came to the team at BUSY, they believed I could work and I am grateful to have been placed in a job at Coles. Since I started my role, they have put me in charge of the displays for promotions and have also given me an extra days work. I have now caught up with my bills and I feel great – all thanks to my employment consultant at BUSY”.

Managing Director for the BUSY Group, Paul Miles stated: “Testament to our staff, these star ratings show the extraordinary efforts the team has made these last few months to ensure job seekers are placed into work in Northern Queensland and the Sunshine Coast. For many of our team, this has required working longer hours and closely engaging with industry employers that were quick to adapt to the current Covid-19 climate. The BUSY Group is committed to going the extra mile, particularly during this time, to ensure skills and employment outcomes for our job seekers, and to contribute to Australia’s economic recovery”.

The BUSY Group Ltd deliver a range of employment and skills support programs including the Australian Government funded jobactive program, Australian Apprenticeship Support Network services and a range of career support services throughout Queensland and Western Australia.

More information can be found at or by calling 13 28 79

MEDIA CONTACT:  Michelle Ryan, Ph: 0407 169 029  or email

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